Privacy Policy

This Privacy Policy ("Privacy Policy") is designed to help you understand how P.C. Sports Group, LLC, d/b/a Pro Compression and its affiliates ( "PC", "we" or "us" ) collects and processes the information that you share when you use our website (together, the "Site").

Contact Information: If you need to contact us regarding this Privacy Policy, please use the following contact information: PRO Compression, 3226 Grey Hawk Ct., Carlsbad, CA 92010, email webmaster@procompression.com

Types of Data Collected

Among the types of Personal Data that we collect on the Site or through third parties, there are: Cookie, Usage Data, Email, Telephone Number, First Name and Last Name. Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. You may freely provide Personal Data or we may automatically collected Personal Data when you use the Site. Any use of Cookies - or of other tracking tools - by us or by our third party service providers, unless stated otherwise, serves to identify you and remember your preferences, for the sole purpose of providing service to you. Failure to provide certain Personal Data may make it impossible for this us to provide our services. You assume responsibility for the Personal Data of third parties that you publish or share through the Site and by publishing or sharing such information agree that you have the right to publish or share them, and we are not responsible for such publication or sharing.

In addition, you may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms and Conditions.

Processing Personal Data

Except as specified in this Privacy Policy, PC does not rent, sell, trade or disclose your Personal Data to third parties without your prior consent. PC may, however, use, process and disclose Personal Data to:

  • send information to you about orders;
  • fulfill your orders;
  • process and collect your payments;
  • administer customer loyalty programs;
  • send you promotional marketing material about PC and our partners;
  • customize, analyze, adjust and improve the Site to better meet your needs;
  • execute a sweepstakes, contest or other promotion;
  • enforce PC’s agreements with you;
  • provide you with important administrative information regarding the Service, such as changes to this Privacy Policy and our Terms of Use, rewards and loyalty programs and other policies;
  • prevent fraud and other prohibited or illegal activities; and
  • comply with potential requests of law enforcement or data protection agencies. 

When possible, Online Information may be combined and/or linked to other Personal Information that you provided to us, in accordance with the purposes specified above.

We may use your deidentified Personal Information and Online Information to prepare anonymized, aggregated data about our users ("Anonymized Data"). We may provide third parties with Anonymized Data in describing our service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you. 

We appreciate having you as a customer and take the privacy of your Personal Data seriously. We take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of your Personal Data. Our employees and the employees of our external third party service providers, mail carriers, hosting providers, IT Companies and communication agencies may have access to your Personal Data. You may request an updated list of these parties at any time by contacting us.

What do we do with your information?

When you purchase something from our store, as part of the buying and selling
process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

Place

We process your Personal Data at our headquarters, unless stated otherwise in this Privacy Policy.

Conservation Time

We keep your Personal Data for the time necessary to provide the service to you or for other purposes described in this Privacy Policy. At any time you may request that we remove or suspend all access to your Personal Data.

Legal Action

We may use your Personal Data for legal purposes, in Court or in the stages leading to possible legal action arising from improper use of the Site or the related services.

Additional Information about User's Personal Data

In addition to the information in this privacy policy, the Site may provide you with contextual information concerning particular services or the collection and processing of your Personal Data.

System Logs and Maintenance

For operation and maintenance purposes, the Site and any third party services may collect files that record interaction with the Site (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not Contained in this Policy

You may request more details concerning the collection or processing of your Personal Data at any time by contacting us using the contact information above.

Your Rights

You have the right, at any time, to know whether your Personal Data has been stored and you may consult us to learn about what Personal Data we have about you, to verify the accuracy of such data or to request that we supplement, cancel, update or correct such information. You may also request that we transform your Personal Data into an anonymous format or block any such data held in violation of the law, as well as to oppose our treatment of your data for any and all legitimate reasons. Requests should be sent to us at the contact information above.

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy at any time by giving notice to you on this page. We strongly recommend that you check this page often, referring to the date of the last modification listed at the bottom. If you object to any of the changes to the Policy, you must cease using the Site and can request that we erase your Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data that we have about you, regardless of when it was collected or provided.

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Return Policy

RETURNS & EXCHANGES

All returned items must be in resellable condition and in their original packaging, including labels and must be returned within 75 days of purchase for an exchange or a return. The purchaser is responsible for sending items back to us and applicable shipping fees. Original shipping fees will not be refunded. When sending items back, you must contact customer support to arrange for the return/exchange. Please email support@procompression.com.

Please send the items with the completed return/exchange form to the following address:

PRO Compression

Attn: Returns
3226 Grey Hawk Court
Carlsbad, CA 92010

If you have any questions, please email support@procompression.com with your order number.